Doggy Delight reserves the
right to refuse grooming services for any dog(s).
Pets are accepted
for grooming under the following conditions:
The animal is fit and healthy. Any
grooming which takes place on an elderly animal or one with health problems will
be at the owners risk. Grooming may
expose pre-existing health/skin problems for which Doggy Delight can not be held
liable. For sick/weak stomached dogs
a fee may apply for clean-up.
The animal is vaccinated up to date. Any
unvaccinated animal puts itself and others at risk.
Minimum of 2 sets of shots are required – a $5 extra fee will apply for
puppy’s who have only one set of shots and/or for dogs who are not current.
Dematting/thinning out matted hair may cause skin irritation.
Shaving your dog will cause a dramatic change in appearance.
Your permission will be required to perform this service.
Appointments
Appointments are to be made to reserve time for grooming. Some dogs
take a very long time. Groomers do work on commission, if you do not show,
they don't get paid!
Cancellations:
Cancellations of an appointment must be made a minimum of 24 hours in advance.
If you cancel within 24 hours, a flat fee of $20 per dog will apply to your next
appointment. This includes if you forget your appointment.
Upon Making and coming to your next appointment, the flat fee will be refunded
in the form of a gift certificate to be used in the retail area of the store
only.
When making an appointment for two dogs, two appointment times are
filled. When you show for your appointment and only bring one dog, you
will be charged a fee of $25 for the cancellation of the second dog. This
fee applies per dog that does not show (1 dog = $25, 2 dogs = $50)
If you do not arrive within fifteen minutes after your scheduled appointment
we will consider it canceled and give your appointment to someone else on our
waiting list. $20 fee will apply.
Time Conditions:
Doggy Delight will call you when your dogs(s) are finished.
You have 20 minutes to pickup your dog(s) after you have
been contacted or you will be charged a $10 per half hour per dog until the
dogs(s) have been picked up.
Emergencies:
In the event of any injury while being groomed, we are authorized to contact
a Veterinary surgeon and authorize the Vet to treat the pet as necessary.
Any follow-up appointments are the responsibility of the owner.
Earplucking/Anal Expression
Earplucking and Anal expression can be done if requested only if: It has
been done before by Doggy Delight and it is not the dogs first time. It is
the owners responsibility if an infection occurs.